There’s that wise old saying to never judge a book by its cover. But when it comes to doctor’s offices, first impressions count. There are no do-overs or second chances. You’re never going to get that first reaction back, and if it’s negative- it could lead to a lost patient or lost future referrals from that patient. So make sure your office is serving you well. Marketing can get the patients to your practice door, but YOU have to make sure they keep coming back. Do this by impressing them before they even meet you! Use this medical office checklist to prevent a major mistake that many doctors make- forgetting about the cleanliness of their office space.
Medical Office Cleaning Checklist
Outside the Office
_Parking lot and entrance clean
_Ashtrays clean and empty
_Dumpster area clean
_Front door in good condition
_Exterior paint presentable
_Welcome mat clean
In the Waiting Room
_Patients are welcomed when they walk in
_Desk clean and uncluttered
_Soft background music playing
_Family/patient photos on walls
_Furniture well placed and in good condition
_Carpets/flooring vacuumed and stained-free
_Observed resident & staff interactions are friendly and warm
_Signs/displayed notices professional in appearance
In the Restroom
_Toilet paper full
_Toilets and sink clean
_Door and door handle clean
Take five minutes and walk around your practice with this medical office cleaning checklist. See how your office measures up. You may be surprised at what you find.
If you’re interested in learning more about how to get more patients to your door, contact one of our medical marketing specialists today.